Experiencing car problems while driving can be a highly stressful situation, especially if you find yourself stranded on the side of the road. Fortunately, insurers offer emergency roadside assistance to their clients.

What is Roadside Assistance?

Emergency roadside assistance is an additional service provided to clients who experience car problems, while on the road. This option is available for the insured vehicle as per the client’s policy.

What types of services fall under Roadside Assistance?

There are numerous benefits to having this service available. Emergency roadside assistance includes a variety of services that can help you out of a tough spot. Here are the most common types of roadside assistance:

• Towing: If your vehicle can't drive, a tow truck can take it to the nearest mechanic. It is imperative that only authorised towing companies assist in towing your vehicle. Check with your insurer/broker before allowing your vehicle to be towed.
• Flat battery assistance: If your battery dies, roadside assistance can jump-start it so you can continue along your journey.
• Locksmith assistance: Being locked out of your car is a frustrating experience for anyone. This can make you feel uneasy and unsafe, especially if you're locked out of your car in an unfamiliar location. A locksmith can help you get back into your car as soon as possible.
• Flat tyre assistance: Emergency roadside assistance can help you get back on the road if you have a flat tyre. Your flat tyre can be changed or patched, and they can use an air hose to restore it to the correct pressure. They can tow you to a service provider to have it fixed if the tyre cannot be repaired right away.
• Fuel assistance: If you run out of fuel, roadside assistance can bring you enough fuel to get to the nearest petrol station.

Contact one of our friendly consultants today to see how you can get roadside assistance added to your insurance policy. Member benefit rules apply to all these benefits. Terms and Conditions Apply.

Contact us:

Email: [email protected]

Tel: 0861 001 002

Website: https://www.africanindependent.co.za/