Privacy
About this site
This website is owned and operated by African Independent Brokers
(Pty) Ltd (Registration number: 2012/010479/07) a private company
registered in accordance with the laws of the Republic of South
Africa and an authorised financial services provider (FSP38159).
Any reference made to “African Independent Brokers”, “AIB”, “we”,
“us”, or “our” in this internet privacy policy (“the/this policy”)
refers to African Independent Brokers. By using this site, you
agree to this website’s policy, as set out below. This policy
relates to the collection and use of personal information you may
supply to us on the website.
We reserve the right, at our discretion, to modify or remove
portions of this policy at any time. This policy is in addition to
any other terms and conditions applicable to the website.
We recognise the importance of protecting the privacy of
information collected about visitors to our website, especially
information that can identify an individual (“personal
information”).
This policy governs the way your personal information, obtained
through the website, will be collected, protected and used. You
should review this policy periodically so that you are updated on
any changes.
Personal information
Information about visitors to our site is collected only when
voluntarily submitted. For example, when you supply information in
the quotation process to obtain car insurance quotations based on
your personal profile and specific vehicles.
We collect, store and use this information to generate an
estimated insurance quotation. For example, we collect information
such as your first name, surname, addresses, contact numbers,
email addresses, ID numbers and vehicle details.
Your personal information is collected over a secure, encrypted
network.
Unless we tell you differently when we collect this information,
we only use your personal information for the purpose of
concluding an insurance agreement, or purposes related to that
purpose.
We will not share your personal information with any other third
parties. The only exception is companies within our own group of
companies. We must share your information when you give us
permission to or instruct us to, or when required to do so by law.
Cookies
A cookie stores information from the web browser that was sent to
the web server and is stored on your local computer. The server
uses this when you revisit a website. We may use persistent and
session cookies on our website. These cookies allow us to provide
you with an improved user experience on our website. It may also
have an effect on how you receive online advertisements.
We use Google Analytics to track and analyse the use of this
website. Google’s privacy policy is available at:
http://www.google.com/privacypolicy.html
We also make use of Google Display Network advertising and
remarketing advertising. This means that prior to and after you
visit our website, you may see our online advertising banners on
other website’s you visit.
You can add, edit or delete interests and demographic data to
personalize Google Display Networks ads via the Ads Preference
Manager.
Security
We strive to ensure the security, integrity and privacy of
personal information submitted to our website, and we review and
regularly update our security measures in line with available
technologies. Unfortunately, no data transmission over the
Internet can be guaranteed to be totally secure.
We do take all reasonable and available steps to protect any of
your personal information we hold, both on the website and within
our internal information systems. In addition, our employees and
the contractors who provide services related to our information
systems are obliged, by way of non-disclosure agreements, to
respect the confidentiality of any personal information held by
us. We cannot be held responsible for events as a result of
unauthorised access to your personal information.
We make use of SSL technology to encrypt information transmitted
from the website to our servers. This is password protected and
firewalled.
Access to information
You have the right to request access to your personal information
we hold. We undertake to present you with this data upon request.
You have the right to request that we correct any errors in
information held about you.
Links to external sites
We may provide links to websites outside of our website, as well
as to third party websites. These sites are not under our control,
and we cannot accept responsibility for the conduct of companies
linked to from our website.
Before disclosing your personal information on any other website,
we advise you to examine the terms and conditions and privacy
statement of any website before submitting personal data.
The Promotion of Access to Information Act
Please download this document to view the full promotion of access
to information act for the African Independent Brokers website.
PAIA Guide
The guide on how to use the Protection of Access to Information
Act 2 of 2000, as amended [Oct 2021], can be accessed in the links
provided below. This guide will specifically assist a person on
how to access his/her personal information in terms of Section 23
of POPIA.
English
Afrikaans
Contact information
Should you have any queries about our privacy policy, please feel
free to send us an email at [email protected]
POPIA request form
For any queries related to the use of your personal information
please complete this POPIA Request Form.
POPIA complaint form
We are committed to safeguarding your privacy and the
confidentiality of your personal information. Should you have any
complaint regarding the use of your personal information or you
feel like your rights that are protected in terms of POPIA are
being infringed in any way, you can contact AIB’s Information
Officer by completing this POPIA Complaint Form.